Política de reembolso

Please reach out to support@shopclejj.com in case of a return.

We accept returns only within 14 days from the date you receive confirmation that your return has been accepted. Returns are limited to items that are received damaged or if you have received the wrong order.

Our shipping department carefully inspects and securely packs every order to ensure it arrives in the best condition. We are not responsible for any orders lost by shipping carriers.

Please note: We do not issue refunds. Approved returns will be eligible for store credits only.

Thank you for your understanding and support.

ALL SALES ARE FINAL. 

Damages and issues
Please inspect your order upon reception and contact us immediately if you receive the wrong item, so that we can evaluate the issue and make it right. Please send us an email at support@shopclejj.com

Refunds
You have 48 hours to receive a full cash refund, once the order is shipped, cash refunds no longer apply. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

By purchasing from CLEJJ, you accept and agree to these terms and service.